HappyTestr ("we", "us", or "our") operates happytestr.com and provides QA testing services globally. This Privacy Policy explains how we collect, use, and safeguard your information when you use our platform.
1. Information We Collect
We collect information you provide directly to us, including:
- Account information: name, email address, company name, and password.
- Order details: app URLs, platform (Android/iOS/Web), testing requirements, and payment information.
- Communications: messages sent through our support system, emails, and feedback forms.
- Usage data: pages visited, features used, and how you interact with our dashboard.
2. How We Use Your Information
We use the information collected to:
- Process your QA testing orders and deliver testing reports.
- Send transactional emails (order confirmations, report delivery, payment receipts).
- Respond to support requests and provide customer service.
- Improve our platform, services, and user experience.
- Comply with legal obligations and prevent fraud.
3. Data Sharing
We do not sell your personal data. We may share information with:
- Service providers: payment processors (Razorpay), cloud infrastructure (Supabase), and analytics tools — all bound by data protection agreements.
- Legal requirements: when required by law, court order, or government authority.
4. Cookies
We use essential cookies to maintain your session and preferences. Analytics cookies may be used with your consent. See our Cookie Policy for full details.
5. Data Retention
We retain your account data for as long as your account is active or as needed to provide services. Testing reports are retained for 12 months. You may request deletion of your data at any time.
6. Your Rights
Depending on your location, you may have rights including:
- Access to your personal data
- Correction of inaccurate data
- Deletion of your data ("right to be forgotten")
- Data portability
- Objection to processing
To exercise any of these rights, email us at support@happytestr.com.
7. Security
We implement industry-standard security measures including encryption in transit (HTTPS/TLS), encrypted database storage, and role-based access controls. No method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
8. International Transfers
HappyTestr is a global platform. Your data may be processed in countries outside your own. We ensure appropriate safeguards are in place for any cross-border transfers.
9. Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of significant changes via email or a prominent notice on our platform. Continued use of HappyTestr after changes constitutes acceptance of the updated policy.
10. Contact Us
If you have questions about this Privacy Policy, please contact us:
- Email: support@happytestr.com
- Website: happytestr.com/contact